Ina Moloce

Virtual Assistant

Administrative Alchemist | Providing customer service solutions for purpose-driven businesses making a positive impact.



ABOUT

Hi, I'm Ina!

For the past five years I’ve been working as a freelancer, specialising in customer service and administrative support. With a background in both journalism and computer science, I bring a unique blend of communication skills and technical know-how to everything I do.I work best with purpose-driven businesses and entrepreneurs that prioritise impact, ethics, and human connection. If you’re looking for someone who can support your operations with heart, precision, and a touch of magic, I’d love to connect.Let’s build something meaningful together!


SERVICES

Here are a few examples of how I can assist you. If there's a specific task you need help with that's not listed, don't hesitate to reach out—I'm able to assist with a wide range of PA and administrative tasks.

  • Customer Support – Friendly and professional email & chat support

  • Inbox Management – Organizing, prioritizing, and responding to emails

  • Calendar & Scheduling – Booking appointments and managing your time

  • Admin Tasks – Data entry, file organization, and document formatting

  • Travel Planning & Research – Booking flights, accommodation, and creating itineraries

  • Client Onboarding – Setting up smooth welcome processes for new clients

  • CRM Management– Keeping your client database clean and up-to-date

  • Document Creation – Building polished PowerPoint presentations, Word docs, and Excel sheets

  • Copy Typing & Audio Transcription – Accurate transcription from audio or handwritten notes

  • Proofreading – Ensuring your content is clear, correct, and typo-free


RATES

The hourly rate charge is £22 / hour.

Packages:

Essential

10 HOURS PER MONTH - £210

Premium

40 HOURS PER MONTH - £820

Elite

60 HOURS PER MONTH - £1220


* Prices are listed in British Pounds (GBP), however, invoices can be issued in any currency upon request, with the amount converted based on the exchange rate on the day of invoicing or payment.



GET IN TOUCH

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Copyright © 2025
Ina Customer Service Solutions Ltd.
Company number: 13385349
Registered address: 1 Lord Holland Lane, London, United Kingdom, SW9 6NN